Privacy Policy

At Eelara all information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide are subject to our terms and conditions of which this privacy policy is part. We use top-of-the-range firewall technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details and your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information it may be used for:

1. Delivering to you correctly – The information you give us is necessary to enable us to fulfill your order, make sure it is delivered correctly, and maintain your account. To enable effective Customer Service: We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.

2. To enable effective Customer Service – we ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.

3. Direct marketing by Eelara -we want to keep you up to date on our latest products, promotional offers, and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email. There is also an opportunity to unsubscribe to this at the end of our newsletters.

4. Sharing data with third parties:

4.1. Email marketing: You will not be sent any unsolicited emails unless you indicate that you want to receive details about products, offers, and events when you register. We do not provide your personal details to other companies or individuals for their email marketing purposes.

4.2. Maintenance: From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. Examples of these functions would include the processing of data to process your order and maintain your account including the authorization and validation of credit or debit card transactions, the provision of delivery services, and the analysis of data. These companies or individuals may be provided with access to your personal details in order to fulfill their function but won’t use such information for any other purpose.

4.3. Postal marketing: From time to time we would like to be able to pass your information to credible third parties that offer products or services that we have identified as likely to be of interest to you. By entering into an agreement with us when you placed an order, you have consented to this use of your data. You may notify us at any point not to share your information with third parties for this purpose, by contacting the Data Protection Manager via email at [email protected]

5. Customer Reviews – All quoted customer reviews are genuine reviews from customers that have not been edited or amended other than to shorten. Eelara reserves the right to use and share customer reviews with partners for marketing purposes but will not share any personally identifiable information.

DATA PROTECTION

Eelara complies with the Data Protection Act. You may enquire and view the personal data that we hold on you by contacting us directly.

Eelara is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us. The above section of our terms & conditions comprises our privacy policy and enables you to understand how we retain and use your personal information.

LEGAL

When we accept your submitted order this is a contract.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website, are owned by or licensed to Eelara. Any use of this website or its contents, including copying or storing it in whole or part, other than for your own personal use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

PRESS ARTICLES

Eelara does not accept any responsibility whatsoever for any celebrity endorsements in the Press/articles displayed on this website. All articles have been reproduced here as they were originally printed and written by the original publisher and Eelara has undertaken the licensing to replicate them.

EXCLUSIONS OF LIABILITY

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury of any kind caused by the negligence of Eelara or any of its employees or agents. These disclaimers and exclusions shall be governed by Indian law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void, or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

INTELLECTUAL PROPERTY

The trademarks, logos, and service marks (‘intellectual property’) displayed on our website are the registered and unregistered marks of Eelara, our affiliates, our licensors, and/or our suppliers in India and elsewhere and are protected by India and international trademark laws. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our suppliers without our or their prior written consent.

GOVERNING LAW

This website, any content contained herein, and any contracts entered into as a result of usage of this website and Eelara products are governed by the laws of India and the exclusive jurisdiction of the Indian courts.

COOKIE POLICY

Eelara website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies in order to provide meaningful reports about website visitors. Google Analytics cookies do not collect any personal data. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.